CADDIEBIKE will accept the return or cancellation of an order under the following conditions:


If you purchased a bike on Pre-Order and it hasn't shipped yet, you are able to cancel the order and get a full refund.


If you have already received your bike and it wasn't what you were expecting, you can return the bike within 30 days of receiving it for a full refund.*


Please fill out the form below to initiate the return process, keeping in mind:

-the bike must be free from any damage, dirt, dust and scratches

-the bike must be in the same packaging and condition that it was received

-the bike must have less than 30 miles on the odometer

*You will be responsible for paying a $175 return shipping fee.


Before any returns are sent back, you MUST have written approval. if we receive any returns without written approval, a refund will NOT be issued.

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