FREQUENTLY ASKED QUESTIONS
The CaddieBike is shipped with a max speed of 20mph, which makes it a Class 2 electric bikes that can be ridden on the same roads and paths as conventional bikes.*
*Check local and state regulations for any restrictions. The speed may be adjusted by contacting CaddieBike.
No. The CaddieBike has 3 riding modes for you to choose from at any time:
Pedal only like a conventional bicycle. Pedal assist, which offers varying levels of power assistance while you pedal. Throttle on demand, which doesn't require any pedaling.
Many factors are involved in how far The CaddieBike can travel on a charge, such as rider weight, terrain (hilly vs flat), weather and how much you use the throttle vs pedal assist. On average, The CaddieBike can travel 40-70+ miles or play 4+ rounds of golf. The CaddieBike LT typically gets 25-40+ miles or 2+ rounds.
The CaddieBike take 8-10 hours to fully charge, while the CaddieBike LT takes 6-8 hours.
Yes, CaddieBikes purchased from our website come with a 2 Year Warranty.
Please refer to our Warranty page for complete details.
We offer a 30 Day Guarantee for eBikes purchased directly from our website.
Please refer to our 30 Day Guarantee & Refund Policy for complete details.
We currently only ship to the contiguous United States, excluding PO Boxes.
We have 2 options for assembly; we can help you find a bike shop to assemble the bike or you can assemble on your own (The CaddieBike comes 99% assembled and all the necessary tools are provided).
If you would like help finding a place to assemble you bike, please Contact Us.
While electric bikes are a new element to the game, courses are adapting and many of our customers are using their CaddieBikes on the course. We recommend talking to the course about using an eBike before your round.
We recommend sending them to our website or contacting us for any questions. We can also provide a liability waiver for you to sign at the course.
Send us an email at firstname.lastname@example.org to request the waiver form.
Still have questions?
Feel free to Contact Us using the form below, sending us an email at email@example.com or giving us a call/text message to (844) 970-3300.