FREQUENTLY ASKED QUESTIONS

Our eBikes are shipped with a max speed of 20mph, which makes them Class 2 electric bikes that can be ridden on the same roads and paths as conventional bikes.*

*Check local and state regulations for any restrictions. The speed may be adjusted by contacting CaddieBike.

No. Our eBikes have 3 riding modes for you to choose from at any time:

Pedal only like a conventional bicycle. Pedal assist, which offers varying levels of power assistance while you pedal. Throttle only, which doesn't require any pedaling.

Many factors are involved in how far our eBikes can travel on a charge, such as rider weight, terrain (hilly vs flat), weather and how much you use the throttle vs pedal assist. With the standard 672 watt hour battery, you can typically travel 25-40+ miles on a single charge. On average, you can travel 40-70+ miles with the extended range 1008 watt hour battery.

It takes 6-8 hours to charge our standard 672 watt hour battery, while the extended range 1008 watt hour battery will take 8-10 hours to fully charge.

All eBikes purchased from our website come with a 1 Year Warranty.

Please refer to our Warranty page for complete details.

We offer a 30 Day Trial for eBikes purchased directly from our website.

Please refer to our 30 Day Trial & Refund Policy for complete details.

We currently only ship to the contiguous United States, excluding PO Boxes.

We have 2 options for assembly; we can help you find a bike shop to assemble the bike or you can assemble on your own (our eBikes come 95% assembled and all the necessary tools are provided).

If you would like help finding a place to assemble you bike, please Contact Us.

Yes, many courses allow CaddieBikes.

We recommend sending them to our website. We can also provide a liability waiver for you to sign at the course.

Send us an email at info@caddiebike.com to request the waiver form.