FREQUENTLY ASKED QUESTIONS

Many factors are involved in how far our bikes can travel on a charge, such as passenger weight, terrain (hilly vs flat), weather and how much you use the throttle vs pedal assist. With the standard 14 amp battery capacity, you can typically travel up to 50 miles on a single charge. On average, you can travel up to 80 miles with the upgraded 21 amp battery.

It takes 6-8 hours to charge our standard 14 amp battery, while the upgraded 21 amp battery will take 8-10 hours to fully charge.

We believe in the quality of our bikes and offer a 1 year manufacturer warranty to support this.

Please refer to our Warranty page for more details.

We offer a 30 Day Risk Free Trial for bikes purchased directly from our website.


Please refer to the Return Policy and Risk Free Trial pages for complete details.

At this point we can only ship to the contiguous United States, excluding PO Boxes.

We have 2 options for assembly; we can help you find a bike shop to assemble the bike or you can assemble on your own (the bikes come 95% assembled and all the necessary tools are provided).

If you would like help finding a place to assemble you bike, please Contact us.